Marks & Spencer is to launch an online grocery shopping service this autumn as it looks to cash in on the success of its food halls. The retailer confirmed that a team of executives was currently drawing up a battle plan ahead of trials this autumn, allowing M&S customers to order food online and have it delivered to their home. While Britons may have fallen out of love with the M&S clothing ranges in recent years they have been heading in droves to its food aisles as they opt to pick up food for an evening meal rather than do a big weekly shop. Until now selling food online has not made business sense for M&S as its customers do not typically spend enough on groceries on each visit to make the service profitable. But the retailer has concluded it can no longer ignore what is the fastest growing section of the UK’s £180bn grocery market as new delivery services, such as AmazonFresh, which allows shoppers to order groceries at lunchtime and get the delivery in time for dinner, revolutionise the way Britain buys food. Senior executives were informed of the plan at a meeting at Wembley, north-west London, on… Read full this story
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